Frequently Asked Questions
Most frequent questions and answers
1. How can a Virtual Staff help me?
Answer: Virtual Worker Bee can do anything from Support, Scheduling, or even Scribing! Our Virtual Staffs work with all types of medical specialties and EMRs. From private practice solo practitioners to larger medical groups we can assist no matter the size, or volume requirements. Our virtual staffs are highly trained and can adapt to your specific workflows.
2. What kind of tasks can a Virtual Staff take care of?
Answer: Our virtual staff can help with live charting, transcription, back-office tasks, phone calls, and more. Anything you can do on a computer, you can likely have one of our virtual staff do the job. They can do referrals, refill requests, faxing, phone calls, insurance verifications, prior authorizations, eligibility, and much more.
3. What type of software or programs should I use?
Answer: There are various ways to work with our Virtual Staffs upon the tasks you assign will likely depend on the solutions you’ll need to ensure your Virtual Staff is familiar with.
We recommend the following software for their efficiency and security. However, our Virtual Staffs can undoubtedly use whatever software you are currently using in your office: